CUSTOM SERVICE TYPES & ACTIONS

If you have used the wait for response options in Custom Service Types or Custom Actions. Use the details here to create the response back for success or failure

Learn how to use custom actions to create an action that is not natively available in ProvisionPoint but still leverages the permission, notification and approval options available to our standard actions. Or make changes to custom service types

Learn how to use ProvisionPoint to create additional items and monitor them through our app. Use Webhooks to link to your own code to create shared mailboxes, security groups or more. Leverage the custom service type to create the request options in the app.

If you are using Custom Service types or Custom Actions, you may need more permissions that the app has. Learn how to add additional permissions to the app via app registrations in Azure. This is also needed for Teams inactivity, send email notification via Microsoft & adding Terms to Termstore.