Viva Engage Communities are now created and managed using Microsoft Graph, if you have consented before April 2025, please reconsent the app to ensure ProvisionPoint has the new communities permissions, read Reconsent the ProvisionPoint article to see how.

 

Create a Viva Engage Service Definition 

1. Go to Admin > Service Definitions
2. In the Add New Service Definition area give your Service Definition a name
3. Click 'Next' to create
4. In 'Overview' set the Service Type to Viva Engage Community
   
5. Define the remaining details using the options available, these are on the left and include:

   Tab	Description
   Request	Add additional metadata or information relevant to the request (Request Forms) Setup naming conventions for the name in Title Formula  Setup naming conventions for the Group mailbox and Site using URL Settings The SiteURL must include a non-numerical character, therefore a URL type of 'System generated' cannot be used.
   Security	Define privacy, guest access and external sharing options & Visibility options in the ProvisionPoint Directory
   Labels	Apply sensitivity labels to the container for guest access if available in your tenant
   Approval	Define an approval for the new requests
   Lists	Create additional Lists or Libraries Customise the default Document library (Documents) Add Folders Sync Content types Set the Default Retention Label to the List/Library Set the Default Sensitivity Label to the List/Library Set Versioning Limits
   Lifecycle	Apply an expiry date and automated actions such as archiving, locking, deleting, change retention labels
   Group Settings	Define settings about the group mailbox and email notifications
   Actions	Define what changes can be made and who has permission to make them
   Compliance	Setup scheduled checks on the workspace to ensure naming conventions are maintained Ensure Security settings are maintained (Privacy) Check for Activity or Inactivity

    
6. Click Save
7. Set the Service Definition to 'Active' and assign who can make the Requests (Overview)