Troubleshooting

Please follow this article if the WSP files are stuck in "Deploying"/"Retracting" status in SharePoint On Premises

Learn how to fix org chart showing results in a flat structure when connecting via Graph API & Azure AD

Please follow the steps below if have uninstalled and then reinstalled KWIZ Classic app(s), but you are still unable to see it in the list ribbon.

This guide explains how to configure a SharePoint list form so that users can add attachments but cannot delete existing ones.

Learn how to fix hyperlinks used in email activities when a token is used (remove the additional http://)

This article explains how to locate where KWIZ Forms (modern version) is used across your SharePoint environment, whether in SharePoint Online or in on-premises environments that use the App version (not the older Full Trust Code solutions).

Learn how to do some initial investigation for issues found in KWIZ apps, this can help when raising a ticket with our support team

Microsoft has confirmed an ongoing issue affecting SharePoint Framework (SPFx) extensions. This outage causes SPFx extensions to intermittently fail to load. We strongly suggest opening a support ticket with Microsoft to escalate the matter and receive direct updates or potential workarounds.

This article provides guidance on troubleshooting and resolving missing fields in forms caused by hidden fields in content types.

This article addresses the issues where KWIZ Apps Settings appear in the Settings menu without the KWIZ Modern Package installed, and the KWizCom folder reappears in Site Assets after deletion.