To deactivate KWIZ Add-on(s), you will need your Account number and Invoice number, witch you can find in your invoice from KWIZ sales department, or vendor (KWIZ partner) after you purchased a KWIZ product.

Once you have the account number and invoice number, follow the steps below:

1. Open SharePoint Central Admin. On the main “Central Administration” page, you will see the “KWizCom Features Administration” link:

2. Click the "Manage License" link. 

3. Click “Copy to clipboard” to copy the product code you want to activate or you can copy the code manually in your text editor.  

4.  Once you have your Product code(s), go to KWIZ Account, License Management KWIZ Account, License Management

5. Enter the Account ID and the Invoice Number and click "Manage Licenses"

6. Select the product you want to deactivate from a drop down menu and click on "Deactivate" button.

7. Enter your product codes into the "Deactivation Code" field and click on "Deactivate". You will see the message: "The product was deactivated successfully".