When approval is linked to a Service Definition request or Actions, when the request is started a task will be assigned to a user or group of users.

The approval Task will be displayed on the Tasks page for the assigned people, the approver will see all tasks that have been assigned to them, along with some basic information about the task.

1. 'Site Name' the name of the workspace
2. ‘Action Requiring approval’ will show if this is from creation or an action (change) request.
3. 'Date Assigned'  will show the date and time the task was assigned.

 

1. Click the ‘Action’ button.
2. All details about the request will be displayed, allowing the requestor to determine if this should be approved or rejected. This includes:
   
   1. Who requested it
   2. The Service definition
   3. What will be created (Team, Site, etc)
   4. The request form metadata
   5. Owners
      
      
3. Further down the screen you will see which approval stage if there are multiple 
   1. Who was assigned the approval
   2. Optional comments
   3. Any other approvals required before or after
      
4. Add any comments, these will be emailed to the requestor. This is important if rejecting so they know why and can adjust their next request.
   
   
5. Click 'Approve' to allow provisioning to start or 'Reject' to stop the request. 
   • If rejected, a new request will need to be made.
   • A log of rejected approvals will be displayed in the Job Queue for reviewing by the queue or app managers.
6. A log of the approval will be added to the Timeline.
   

Now review the status of the job before using the created workspace.