Error: Shared Channel Creation Fails: Caller does not have the required permissions for accessing this API. AllowedPermissions

Title

URL Name

Error-Shared-Channel-Creation-Fails-Caller-does-not-have-the-required-permissions-for-accessing-this-API-AllowedPermissions

Question

A Shared Channel has been added to a Service Definition setup and a new request has been made.

I am receiving the error below int he Job Queue, what is the cause and how can I fix it?

Error: Shared Channel Creation Fails: Caller does not have the required permissions for accessing this API. AllowedPermissions:'ChannelMember.ReadWrite.All....

Answer

Cause

In the April 2023 release, support for creating Shared Channels was added. To use this feature the app must have a reconsent applied by the global admin of the tenant.

If this has not been completed, this error will be displayed

Resolution

Complete the Reconsent for ProvisionPoint with a Global Admin.
Replay your requests